Self-service is a growing global trend that's helping customers get the optimal experience they're looking for more quickly. Verint's Impact 360 Text Analytics is here to help. We can analyze all of your text based channels, from Chat, to Email, to Self-Service, to Social Media, and more! Our software can help uncover the root causes of self-service issues and measure the sentiment behind them, allowing you to tailor solutions to address customer needs faster than ever before.
